FAQ
Fiestor is a local, Loudoun County, Virginia based business. We do full-service seasonal decorations of porch, interior fireplace mantel, staircase, christmas trees, backdrops. This fall season, we curate and deliver stunning, high-quality pumpkin and fall decor packages directly to your porch or backdrops and setup, so you can enjoy the beauty of the season without the hassle. We serve families, businesses, and realtors.
We are proud to serve many communities of families, businesses, and realtors throughout Northern Virginia, DC, and Maryland! Our primary service areas include Aldie, Stone Ridge, Willowsford, Ashburn, South Riding, Brambleton, Leesburg, Chantilly, Centreville, Herndon, Reston, Sterling, Fairfax, and Manassas, Heymarket, Middleburg, Purcellville, Gainesville.
It's easy! For Curated Packages: 1. Choose Your Package: Browse our 4 curated autumn decor packages and pick the one that fits your style. 2. Add Extras: Customize with add-ons like extra mums, hay bales, or a 22" door wreath. 3. Select Your Delivery Zone: Add the delivery zone for your location. The fee will be added at checkout. 4. Confirm & Pay: We'll email you to finalize your booking and provide payment instructions via Zelle or Venmo. Your delivery is confirmed once we receive 50% of the payment. 5. Enjoy Your Delivery: We deliver and set up everything on your porch. You don't need to be home! For Custom Packages: 1. Get in Touch: Send us your details and design preferences. 2. Free Consultation: We'll schedule a consultation to create a personalized package. 3. Place Your Order: If you love the design, place your order. The same payment and delivery process applies. Questions? Email us at info@fiestor.com or call 240-630-32443.
Yes, all our pumpkins are 100% real! We source them from local farms to support our community and ensure you get the freshest, highest-quality pumpkins for a stunning display.
Our pumpkins arrive uncarved. This ensures they last much longer throughout the autumn season and gives you the creative freedom to carve them with your family if you choose, or simply display them in their natural, beautiful state.
Our pumpkins and mums are fresh, natural products, and we can't guarantee their longevity as it depends entirely on the environmental conditions, animals and care they receive after delivery.
We’re unable to replace rotting pumpkins after setup.
Displays are best enjoyed on shaded or covered porches.
We recommend light misting if your porch is very dry and sunny.
We provide care tips to help you get the most out of your display. For uncarved pumpkins, we suggest keeping them out of direct, intense sunlight and protecting them from hard frosts to help them last longer. For mums, we recommend keeping the soil consistently moist and placing them where they can receive at least 6 hours of sunlight per day.
Once delivered, the care and maintenance of all items are the responsibility of the client.
Absolutely! We love helping you create the perfect autumn display and offer full flexibility.
For a completely personalized experience, our "Custom Package" option is perfect for you. Whether you need a smaller, more minimalist display or a grand, bespoke arrangement, we can build a package from the ground up based on your vision. You can specify the exact number and types of pumpkins you'd like to create a package that is perfectly tailored to your space and style.
Please note that all custom orders are subject to the seasonal availability of our pumpkins and decor. We will confirm what is available from our farm partners and work with you to bring your beautiful vision to life. To get started, simply contact us through here.
👉 Check out our Shop page.
We kick off fall decor deliveries on September 22nd and keep the magic going through the second week of October. Book early to snag your spot!
After your order and payment, we'll confirm your delivery day. You don't need to be home; we'll style your display on your porch. Just make sure your porch is clear and accessible. While we try to honor preferences, we can't guarantee exact dates or times.
If selected for pumpkin removal. Removals begin the week after Halloween and run through the week before Thanksgiving.
We’ll coordinate a pickup window with you the time you placing the order for delivery and installation or if you choose to wait to let us know your availability we will reach out back to you on your preferred day and/or time.
You do not need to be home for pickup.
We’ll remove uncarved pumpkins and any hay bales or props provided.
Please dispose of carved or painted pumpkins yourself, as we cannot donate those to local farms.
We offer an optional add-on of the critter-safe spray that we apply to your pumpkins during setup. It’s natural, pet-safe, and designed to help deter squirrels and other animals without using harsh chemicals. The primary ingredient is peppermint oil!
That said, we want to be upfront: it’s not guaranteed. Some squirrels are very determined, and nature has a mind of its own! While the spray helps in many cases, it's not a foolproof solution - and we cannot offer replacements if animals get into your display.
We recommend continual spraying ~ 1x/week throughout the season after we leave.
All sales are final, but you can transfer your booking to another address or person within the current season. Just drop us an email before your delivery date!
Absolutely! We style porches for businesses, real estate agents, schools, daycares, and community spaces. From restaurants to offices, we make your entryway warm and seasonal. Contact us for a custom recommendation!
Email us a photo of your porch and we’ll be happy to suggest the best option based on your space and style!: info.fiestor@gmail.com
Or chat through our website chat or contact option.
Once order is placed, to finalize your booking, we will send a separate email to you shortly with simple instructions to pay securely via Zelle or Venmo. Your package delivery is confirmed once 50% of the payment is received! However, we will first reach out to you to confirm the delivery date and package selections.